Status Programme Rules

An eligible Client is enrolled when the Programme appears in the Client area. Availability can depend on residence, account type, service status, local restrictions and participation in another loyalty programme. We may require separate acceptance for a challenge or reward.

The Programme is offered for personal use. Related, duplicate, nominee, manipulated or abusive profiles may be combined, excluded or removed.

XP is an internal measure of eligible activity. The current earning rules are displayed on the Programme Page and may distinguish trading and non-trading actions. Reversed, cancelled, artificial or ineligible activity does not earn XP and previously posted XP may be corrected.

Reaching the next threshold upgrades the tier. At the end of a tier cycle, a Client who meets the retention threshold keeps the tier; otherwise the tier ordinarily moves down one level. XP resets after an upgrade, retention or downgrade and a new cycle begins.

XP has no monetary value, is not property, cannot be purchased, transferred, inherited, withdrawn or exchanged for cash, and expires or resets under these Rules without compensation.

Benefits may include pricing offers, XP boosts, analytics, education, subscriptions, support features, challenges and catalogue access. The live Programme Page states what is available to a particular Client and jurisdiction.

Gold and Platinum Clients may be offered a monthly selection. Selection windows, quantity, fulfilment conditions and expiry are shown in the Client area. An unselected or unavailable benefit is not converted into cash.

A challenge is optional and has its own task, measurement method, deadline and reward. Completion is determined from our systems after exclusions, reversals and integrity checks. A challenge can be changed, paused or withdrawn before completion where necessary.

Participation must not encourage excessive or unsuitable trading. The Client remains responsible for every decision and should not trade solely to collect XP or a benefit.

A benefit may be supplied by an affiliate or external provider. We may share the minimum profile, contact, delivery and eligibility data needed to arrange it, in accordance with the Privacy Notice. Refusal to provide required details may make the benefit unavailable.

• fraud, manipulation, artificial volume or coordinated activity;
• multiple profiles or identity, device or payment arrangements used to gain an unintended advantage;
• reversal of activity on which XP or a benefit was based;
• breach of the Customer Terms, law or a specific challenge condition; and
• attempted sale, transfer or cash conversion of a personal benefit.

Where misuse or an error is reasonably identified, we may recalculate XP, revoke a benefit, change a tier, exclude activity, suspend participation or terminate it. We may also take action under the Customer Terms.

We may change earning rules, thresholds, cycles, benefits, eligibility or programme availability. Changes are effective when stated on the Programme Page or in an updated version of these Rules. We will use reasonable efforts to give notice of a material adverse change where practicable.

Participation ends when the client relationship ends and may end earlier for ineligibility, misuse, operational or legal reasons. Unused XP and unredeemed benefits lapse on termination unless we expressly state otherwise.

Benefits are promotional and may be unavailable because of supply, provider, technical, geographical or legal limits. To the extent permitted by law, we are not liable for indirect loss, lost opportunity or third-party failure connected with the Programme.

Programme questions may be sent to partners@elibribroker.com. The Customer Terms and Privacy Notice also apply.